Frequently Asked Questions

What flavours do you have?

Choose from the simply gorgeous cake flavours listed in the text box at the right.

Profiteroles can be filled with French Vanilla, or Chocolate pastry cream and finished with toffee, white or dark chocolate.
Cookies are available in vanilla, chocolate, lemon poppyseed, gingerbread or chocolate and pepper.

Can we taste your cakes before we book?

Definitely! Whether you are looking for a wedding cake, anniversary cake or specialty cake we understand that taste is the most important aspect of the cake. We offer each of our clients a range of cakes to sample during your cake consultation. If you are unable to come to see us we can post samples of the cakes to you. A $30.00 charge is redeemable off your cake order.

What about icing?

Our cakes are finished with:
  • rolled fondant icing coloured to your specifications
  • buttercream frosting
  • cream cheese frosting
  • white, milk or dark chocolate ganache
  • chocolate panels or chocolate curls.

What price can I expect to pay for a cake from Imagine! Cakes?

The final cost of your cake will depend on the size of the cake and amount of decorating required.  The larger the cake or the more involved the decorating the higher the price.  Prices start at the following:
  • Single tier novelty and decorated cakes start from $150.00
  • Two tier wedding cakes (for small weddings) start at $250.00
  • Three tier wedding cakes start at $350.00
  • Cupcakes start at $4.00 each
  • Cheese wedding cakes start at $600.00.
  • With tiered wedding cakes we suggest you allow between $5.00 and $7.00 per guest for a dessert portion or between $3.50 and $5.50 per guest for coffee portions – final cost will depend of course on the decorating.

Do you provide a stand for cupcake orders?

We include the use of our specialty cupcake stands with each order at no charge however we do require that a bond be paid for the duration of the hire. This is returned once the stand is returned to us (undamaged). To ensure that other clients are not disadvantaged, the stand must be returned within three days of your function – you can do this in person or by post/courier (at your cost).

Do you deliver?  What are the delivery charges?

Yes we certainly do deliver. At Imagine! Cakes we prefer to deliver our wedding cakes on the day of the wedding to ensure that they arrive safely and are set up correctly, however you are welcome to collect your cake the day before if you prefer.
There is free delivery for wedding cakes or cakes above $200.00 to venues around the Port Stephens areas shown in the box on the right.  We also deliver to the Hunter Valley, Newcastle, Lake Macquarie, Upper Hunter, Lower Hunter, Hawkes Nest, Central Coast and Sydney. Rates to these destinations do vary and will be included in your written quote.

Do you hire cake stands?

We certainly do. If you order your cupcake tower through us we provide the cupcake stand at no additional charge. We do hold a bond for the duration of the time you have the stand and it must be returned to Imagine! Cakes in person, by post or by courier within three days of the wedding.
If you are making your own cake or cupcake tower you are welcome to hire a stand from us. Stand hire is $25.00 for three days with a $150.00 bond and again, the stand must be returned in good order within this timeframe. Late returns are charged at $10.00 per day.

Can you cater for allergies and special diets?

Yes we do.  We can cater for all diets including gluten free, egg free, dairy free and combinations.  Some of our special diet cakes include: Gluten free chocolate cake, flourless chocolate mousse cake, lemon almond and polenta gluten free cake, orange syrup gluten free cake and egg, gluten and dairy free chocolate cake.

Do you have a shop where I can see your cakes and discuss my needs?

Our shop in Cinema Arcade, Nelson Bay is open from 9am – 3pm Tuesday to Friday.  To ensure that clients have sufficient time to discuss their requirements our complementary one hour cake consultations are strictly by appointment only.  We offer appointments between 9.30am and 8pm Monday to Thursday.  We do not take appointments on Fridays or Saturdays due to the final preparation and delivery of wedding cakes.  If you are unable to meet these times, we are occasionally able to offer shorter appointments outside these hours by negotiation.

How soon do I need to order?

We recommend that you book your wedding cake 3 – 6 months out from your wedding.  We are often booked out months in advance for key dates especially in March, April, October and November, so we do suggest that you book early to avoid disappointment.
Birthday, celebration and novelty cakes can be booked closer to the even but we do recommend booking these as soon as possible.

I am looking for something a bit different – can you tailor make something for me?

At Imagine! Cakes we pride ourselves in creating beautiful one of a kind cakes. We make all our cakes and decorations to order, including all our own sugar flowers, sugar figurines etc. As well as tailor made bride and grooms we have been asked to make a dragon, a Ute, motorbikes, superheros – even a golden Buddha! And of course we create all our own sugar flowers, including Australian natives, so if there is something on your mind let us know and we will do our best to create it in sugar – and yes, all the work contained on this website was created by Imagine! Cakes.

A family friend has offered to make my wedding cake – can you ice it for me?

It is a lovely gesture when a family member or friend offers to make your cake for you.  We can ice your baked fruitcake and can decorate it with sugar flowers, figurines and pipework. The difference in cost between us supplying and decorating a cake, and you supplying the cake for us to decorate is not great so if you are looking at providing your own cake as a means to reduce your costs this may not always save you a significant amount of money. We must note that we have also had the unfortunate experience of being supplied home-baked cakes, particularly boiled fruitcakes, that have been unsuitable to serve due to them being under cooked, overcooked or significantly mishapen. In these circumstances we have provided and decorated a replacement cake however this can cause scheduling problems for us, as well as unnecessary stress and additional cost for the bride

I want to make my own cake but I don’t have the equipment – can you help me?

For those wanting to make their own wedding cake or perhaps an anniversary cake for family Imagine! Cakes runs Beginner’s Cake Decorating Classes. Held over 6 weeks these classes teach you have to prepare and ice an single tier cake, how to make basic sugar flowers including roses and how to arrange a sugar flower spray. For those looking at making kids cakes we also offer a range of classes making fun and funky cakes for boys and girls. Check our classes section for upcoming events. To make your cake a complete success, we hire cake tins in a variety of shapes and sizes as well as selling icing, flower paste, cupcake wrappers and a range of cake decorating accessories.

Do you offer a Cake Rescue Service?

Occasionally, the unthinkable happens. A family member or friend has made a wedding cake only to trip and drop the cake or the bottom tier collapses during transit. In such situations we often get asked 'Can you fix it in time for the wedding?' We do endeavour to help resolve your cake crisis and can replace tiers, flowers etc.,if our schedule allows. Understandably, our first priority must be with the cakes ordered from us and that we have undertaken to provide but we will do our best to try and assist wherever possible.

Can I use one of your cake images on my website or blog?

We do go to a lot of trouble to design and make our cakes unique. The images of the cakes we have made and that are shown on this website are the copyright of Imagine! cakes and may not be used without permission. If you wish to use one of our images in a blog or other website please ask us before doing so. All we will ask of you in return is that you then acknowledge the use (ie).

"Copyright Imagine Cakes image used with permission".

Please note that all cake images on this website have been digitally altered so that copyright infringement can and will be detected.